Basic Internet Connectivity And Modem Help

[v0r73k]

Is the Arris TM402p with Blast Speed OK or should I ask for a replacement modem.   If I need to replace the modem what is the easiest way to do that -- Can I do it my self?

Thanks,

[EG · Accepted solution]

Although it is technically not absolutely necessary, they themselves recommend that a DOCSIS 3 capable device is used for their Blast tier.

You will need to call in about this.

[v0r73k]

Okay, Thank you.