Basic Internet Connectivity And Modem Help

[Mordecai989]

I think my download speed is bein throttled... Earlier today I was downloading the installer file for a game I purchased at a rate of 2.2MBps but later on in the evening after i got home from work I noticed MAJOR lag in Ventrilo most pings over 4000 with the occasional spike to 31000+, so i went to speedtest.net(20mins ago) and ran multiple tests and for every test the download speed was 0.06Mbps there's a huge difference between 2.2 and 0.06 and that all happened within a 6 hour period any help or a fix would be greatly appreciated

[i-am-nerdburg]

Please give us more information:

1) Please connect your computer directly to the modem via Ethernet ( no router, no wireless, no USB )
2) Run ShaperProbe and post your results. (It works with Win 7)
3) Post your upstream and downstream signal levels (click the link.) We are interested in your power levels (dBmV) and your Signal to Noise Ratio (SNR).
4) Let us know to what speed tier you subscribe.
5) Post the make a model of your modem.
6) Post your modem's error logs.