02-05-2012 08:18 AM
I notice today my Downstream Power Level has changed from +8dB to now -2dB and SNR is 38dB, that is a big difference, so I might have a problem since we had falling trees during the last snow storm up here in Cascade MD, should I put in a troubleshooting ticket.
02-05-2012 08:38 AM
Are you having any problems?
02-05-2012 08:43 AM
not really sure yet the download speed is about 20m, upload about 4m
02-05-2012 08:47 AM
Then don't worry about it.
02-05-2012 08:54 AM - edited 02-05-2012 08:56 AM
not the answer I was looking for, since the dB level has changed- alot- yes there is a problem, also the on demand could have issues
02-05-2012 08:59 AM
-10 dBmV to +10 dBmV is the spec for downstream power levels. Are you out of spec?
02-05-2012 09:07 AM
the point is, when the repair Tech came out to do the setup he used all my equipment and not his because mine was better then what comcast offered and he was very happy with the results, less cable loss, better splitters, soild connectors not cables, splitting the Modem/on-demand off from the other TV ports, and he liked the download pwr level which was +8dB/SNA 38dB which was the best he seen in a while.
02-05-2012 10:41 AM - edited 02-05-2012 10:51 AM
The signal stats should never fluctuate more than 2-3 dB Even though your downstream power has actually gotten better. What does the upstream power level figure look like ? Keep an eye on your stats for a while and see if they remain relatvely stable. If not. and you experience issues even with your T.V. reception, you should call it back in for a tech to investigate further.
02-05-2012 10:45 AM
sabretooth wrote:
-10 dBmV to +10 dBmV is the spec for downstream power levels.
It's actually even tighter now-a-days in upgraded to DOCSIS 3 systems. -7 dB to +7 dB is the preferred range with - 10 dB to +10 dB being the very outer limits.
02-05-2012 10:47 AM
^^ Thank you. I was going by this document I found on this forum.
02-05-2012 10:51 AM
That hasn't been updated in a while... Neither have the sticky troubleshooting topics here in this forum.
02-05-2012 10:55 AM
EG wrote:That hasn't been updated in a while... Neither have the sticky troubleshooting topics here in this forum.
So.... what are you doing right now??? ![]()
02-05-2012 11:05 AM - edited 02-05-2012 11:07 AM
Upstream is +49dB.
and most likely why the Tech liked my setup because the on-demand box.
The Wife states the On-demand picture is not always good , it has rips during playback.
02-05-2012 11:09 AM
That is at the upper limit of being in spec (should be below 50 db) but it doesn't leave much wiggle room for fluctuations. 40 to 45 dB would be better.
02-05-2012 11:12 AM - edited 02-05-2012 11:13 AM
The Tech liked it??
and it's been like that for a long time>2yrs
02-05-2012 11:20 AM
Alrighty then. Suit yourself. I hope things hold out for you..
02-05-2012 11:22 AM - edited 02-05-2012 11:22 AM
suit myself..LOL, my guess is your an RF Tech then
02-05-2012 11:27 AM
"You can lead a horse to water, but you can't make him drink"....
02-05-2012 11:31 AM
LoL, so true
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