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New Visitor
Posts: 1
Registered: ‎07-16-2003

HOW DO I CANCEL A SERVICE APPOINTMENT

MY CABLE WAS OUT EARLIER AND COMCAST SET UP AN APPOINTMENT FOR ME FOR TOMORROW MORING. THE SERVICE SUBSEQUENTLY CAME BACK ON SO I NEED TO CANCEL MY APPT.
PLEASE ADVISE, I CAN'T STAND CALLING THE 800 # AND BEING ON HOLD.
Bronze Star Contributor
Posts: 110
Registered: ‎07-01-2003

Re: HOW DO I CANCEL A SERVICE APPOINTMENT

Currently the only option is to phone. Choose the cable option instead of internet since your appointment ws for no cable.
Regular Contributor
Posts: 35
Registered: ‎07-05-2003

Re: HOW DO I CANCEL A SERVICE APPOINTMENT

i call 1888-comcast. im never on hold for more than 5min. so try calling that number.
New Visitor
DEPATIEDONALD
Posts: 2
Registered: ‎10-24-2012

Re: HOW DO I CANCEL A SERVICE APPOINTMENT

PLEASE CANCEL APPT FOR 1501B OYSTER CATCHER POINT ON MONDAY, 21 JAN 2013.  THE SERVICE IS WORKING

Bronze Problem Solver
Jim721
Posts: 2,334
Registered: ‎12-05-2010

Re: HOW DO I CANCEL A SERVICE APPOINTMENT

As stated above you can NOT cancel sevice calls via this forum you must call Comcast and do this yourself we are just customers like yourself and have no authority to do your request.

Administrator
ComcastLarry
Posts: 2,003
Registered: ‎05-04-2011

Re: HOW DO I CANCEL A SERVICE APPOINTMENT

All customers have the ability to cancel and reschedule their appointments online within My Account.
Thank You


-ComcastLarry-