04-07-2012 05:03 PM
Hi , I am having an issue with a bank of america website. I cannot connect any of my Xfinity pc's to www.bankofamerica.com/cashpay but my android tablet can. I tried turning off my norton security software but nothing seems to help. I ran tracert and it could not resolve the address. Does anyone have any ideas?
I need to use this website.
Solved! Go to Solution.
04-07-2012 05:51 PM
Also, clear your browser cache. i just tried your link with Internet Explorer Version 9 and went right to it.
Have you been able to get to it in the past? Made any changes to your Security settings?
Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.
04-07-2012 06:01 PM - edited 04-07-2012 06:25 PM
Link for firefox browser just in case , http://www.mozilla.org/en-US/
might have to do with the https settings somewhere . Not sure, steps aside for expert
http://sitedown.co/bank-of-america only 3 downtime reports
04-07-2012 06:01 PM
I am also using ie9, and I have never connected with this site. I can connect with www.bankofamerica.com, but not with thw www.bankofamerica.com/cashpay . I have cleared everything and keep trying. I don't know what to try next. Maybe another browser? Thank you very much for replying, I appreciate all of the help I can get.
04-07-2012 06:38 PM
Found this link on https might also be usefull information
04-14-2012 08:08 AM
I am using a Motorola SB6120 modem and a cisco router. Thank you for replying. However I have resolved my issue by resetting IE9. Some extension was autofilling passwords but stopped after I reset.
Thank all for their help.
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