Hello!
I work from my home in Ann Arbor, MI several days a week to keep my gas costs down. This is much nicer than having to drive to Southfield, MI (about 40 minutes away) every day.
I have to use real-time communications to connect to my company's server hosted at 123.net's colo in Southfield.
Traceroutes reveal that to reach Southfield, my data are routed from:
Ann Arbor, MI -> Taylor, MI (all Comcast)
Taylor, MI -> Ashburn, VA (all Comcast)
Ashburn, VA -> New York, NY (all Comcast)
NY, NY -> Chicago, IL (all Comcast)
Chicago, IL -> Southfield, MI (Comcast to 123.net)
I have a hard time believing that Comcast doesn't have any interconnects between itself and either 123.net, Level 3, or Cogent networks in Michigan. It's 1,500 miles as the crow flies (3,000 miles roundtrip!) to connect to a server 28 miles away...
Is there a process a customer can initiate to request a BGP route update... or at least a review of existing interconnects? My round-trip-time is anywhere from 50 - 90ms and with jitter this high, it makes voice and video communications extremely challenging...
An AT&T DSL connection from anywhere in Southeastern Michigan typically has RTTs between 10 - 20ms, with jitter of only 1 or 2ms.. I understand the Cable network is nothing like a DSL connection and wouldn't expect it to be, but none the less...
Any help or more information would be significantly and sincerely appreciated!
