04-07-2013 01:42 PM
04-07-2013 02:21 PM
04-07-2013 02:51 PM
04-07-2013 02:56 PM - edited 04-07-2013 04:20 PM
I'm a fellow customer like you. Pardon me for trying to offer some advice. We've seen boatloads of posts here over the years where posters have had several tech visits and take for granted that the techs say the signals are right when they are not. Just checking, suit yourself.
Compare them to the values indicated here if you wish;
04-07-2013 04:04 PM
Had the same problem-the Arris and the IP Gateway were too close together and overheating. Had to seperate them from all other heat sources. My ethernet cables were also not hooked up correctly (that done by one of the techs). Make sure it is not connecting both boxes.
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