06-20-2012 09:25 PM - edited 06-21-2012 09:11 AM
Internet on and off
You need to provide alot more details to get help. Maybe review the sticky thread at the top of the Connection Forum.
Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.
06-20-2012 09:52 PM
What do the modem's signal stats look like ? Try getting them here; http://192.168.100.1
Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.
06-20-2012 10:21 PM
Moved to your other moved thread as both of your posts were in someone else's ongoing help thread. Click on either of the above links to go there.
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