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Contributor
Posts: 20
Registered: ‎05-06-2007
Accepted Solution

Internet, phone, TV

I'm back again EG.

 

http://www.speedtest.net/result/2097843079.png

 

RF Parameters
Downstream
Frequency681 MHzPower2 dBmV
Signal to Noise Ratio38 dBModulationQAM256
Upstream
Frequency36 MHzPower46 dBmV
Upstream Data Rate5120 Ksym/secModulationQAM64

 

Status
System uptime7 days 20h:23m:13s
Computers detected1
CM StatusOperational
WAN IsolationOFF
Time and DateThu Aug 02 14:19:13 2012

 

Interface Parameters
Interface Name : LANCABLEMTA
ProvisionedEnabledStateUp
Speed100 MbpsMAC address00-10-95-ff-ff-fe

 

 Phone has static, TV Skitches, internet works barely, page loads take a while, if more than one person is online and browsing, it affects load times more.

 

Had an appointment for 1:00 to 3:00 today, a phone call confirmed it yesterday and this morning. I'll call them after posting this as it's almost 3:30 now.

 

Took three weeks to get an appointment this time, asked to make sure the tech brought a new phone/cable modem when he came. They would not give me one to self install.

I'll note later what happens.

Contributor
Posts: 20
Registered: ‎05-06-2007

Re: Internet, phone, TV

Tested without router,same problem. Rep came, changed modem and had the same problem, router reset with the new modem fixed me up.