07-20-2012 03:13 PM
I have disconnected all spliters and I am connected directly to my modem. I am having an issue where i lag out and then my service comes back a couple seconds later it happens all the time it seems. I dont know what else to do, proper drivers, switched connections.
07-20-2012 03:48 PM
Start with the basics. What are the indicator lights on the modem doing when this occurs ? What do the modem's signal stats look like ? Try getting them here; http://192.168.100.1
Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.
What is the exact make and model number of the modem ?
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