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New Visitor
mmathis
Posts: 2
Registered: ‎04-02-2012

Level3 router blocking traffic to certain domains

Since Saturday afternoon, I am being blocked from access to certain domains.  Critically, I am also not able to receive emails from 2 of my own hosted domains.  After exhausting all local trouble spots, then going to my web host, it seems the issue is internal to comcast networks.  My traceroute results show a Level3 router in Chicago is blocking access to the effected domains.  It seems Comcast and Level3 do not play well as I've found instances of this same problem in these forums, allbeit in different cities.

 

Below is the culprit in my attempt to access aspwebhosting.com site.

10    32 ms    33 ms    33 ms  ae-22-52.car2.Chicago1.Level3.net [4.69.138.36]

 

11     *        *        *     Request timed out.

 

Does anyone know a work around while I wait the 24-72 hours comcast quotes as a response time?

Regular Problem Solver
cjortega
Posts: 951
Registered: ‎07-02-2003

Re: Level3 router blocking traffic to certain domains

Works OK for me. Traceroute using SamSpade.exe.

 

04/02/12 07:59:57 Fast traceroute aspwebhosting.com
Trace aspwebhosting.com (66.203.144.130) ...
 1 192.168.10.1      0ms    0ms    0ms  TTL:  0  (D-Link2310-Gateway ok)
 2 67.176.142.1     29ms   15ms   34ms  TTL:  0  (c-67-176-142-1.hsd1.il.comcast.net ok)
 3 68.86.118.217    14ms   10ms   23ms  TTL:  0  (te-1-1-ur04.romeoville.il.chicago.comcast.net ok)
 4 68.86.189.197    22ms   29ms   17ms  TTL:  0  (te-2-7-0-6-ar01.area4.il.chicago.comcast.net ok)
 5 68.86.90.13      15ms   48ms   14ms  TTL:  0  (pos-3-11-0-0-cr01.350ecermak.il.ibone.comcast.net ok)
 6 68.86.88.85      14ms   14ms   18ms  TTL:  0  (pos-1-11-0-0-cr01.chicago.il.ibone.comcast.net ok)
 7 4.71.248.17      17ms   28ms   28ms  TTL:  0  (xe-10-1-0.edge1.Chicago2.Level3.net ok)
 8 4.69.138.190     12ms   11ms   13ms  TTL:  0  (vlan52.ebr2.Chicago2.Level3.net ok)
 9 4.69.140.193     16ms   17ms   23ms  TTL:  0  (ae-5-5.ebr2.Chicago1.Level3.net ok)
10 4.69.138.36      13ms   39ms   36ms  TTL:  0  (ae-22-52.car2.Chicago1.Level3.net ok)
11   No Response      *      *      *                 
12 66.203.144.130   27ms   23ms   22ms  TTL:119  (www.aspwebhosting.com ok)
                                                      
                                                      
                                                      
                                                      
                                                      
                                                      
                                                      
                                                      
                                                      
                                                      
                                                      
                                                      
                                                      
                                                      
                                                      
                                                      
                                                      

 

--
Claude
Connection Expert
JamesR
Posts: 5,738
Registered: ‎09-29-2007

Re: Level3 router blocking traffic to certain domains

Can you post a failing Trace Route?
Email Expert
Posts: 18,235
Registered: ‎04-27-2004

Re: Level3 router blocking traffic to certain domains

What happens if you go to your web host and try doing a traceroute to your home IP?

 

Email Expert
Posts: 18,235
Registered: ‎04-27-2004

Re: Level3 router blocking traffic to certain domains

BTW, I'm seeing the same behavior as the OP:

 

traceroute to aspwebhosting.com (66.203.144.130), 64 hops max, 52 byte packets
 1  192.168.3.1 (192.168.3.1)  1.840 ms
 2  73.218.184.1 (73.218.184.1)  9.631 ms
 3  te-0-1-0-1-sur01.woburn.ma.boston.comcast.net (68.85.161.49)  12.078 ms
 4  te-1-10-0-2-ar01.needham.ma.boston.comcast.net (68.85.106.245)  14.828 ms
 5  pos-2-0-0-0-cr01.newyork.ny.ibone.comcast.net (68.86.93.33)  38.481 ms
 6  xe-10-1-0.edge1.newyork2.level3.net (4.78.169.45)  38.843 ms
 7  vlan52.ebr2.newyork2.level3.net (4.69.138.254)  36.586 ms
 8  ae-2-2.ebr1.chicago1.level3.net (4.69.132.65)  37.500 ms
 9  ae-12-51.car2.chicago1.level3.net (4.69.138.4)  38.302 ms
10  *
11  *

 It's probably dependent on the Comcast IP block you're in.