Reply
New Visitor
davidchandler
Posts: 1
Registered: ‎10-16-2012

Modem upgrade

I just received a letter informing me I should upgrade my modem, but I just upgraded my cable modem about a month or 2 ago to an Arris TM722. Is this modem up to date or do I need a new one?

Silver Problem Solver
BruceW
Posts: 5,276
Registered: ‎12-03-2007

Re: Modem upgrade

The upgrade letter was probably generated based on your old modem. The TM722 is a DOCSIS 3 IPv6 device that Comcast will likely be supporting for many years to come.

New Visitor
kathryndoyle2
Posts: 1
Registered: ‎10-17-2012

Re: Modem upgrade

please send me my free upgrate per your letter. thank you

Connection Expert
EG
Posts: 40,226
Registered: ‎12-24-2003

Re: Modem upgrade


kathryndoyle2 wrote:

please send me my free upgrate per your letter. thank you


Browse to this link;

http://www.comcast.com/deviceupgrade/?SCRedirect=true

Fill out and submit form.