In response to the first Comcaster, you really have to find what is dropping connection. Is it your modem, or your computer? If it is your modem, (you can simply tell that by your lights going out when you loose connection) then Comcast will have to address problem. If your computer is loosing connection, you have some serious computer issues, and as good as Comcast techs are, I wouldnt rely on anyone to fix that level of problem but the computer owner.
In response to the second gentleman, a router is a very powerful piece of equipment that has much more funtionality then the common residential user utilizes. However, with this functionality comes great necessity for knowledge about the product. Comcast doesnt support it, so dont bother calling them if you have it hooked up. The manufacturer should support it, but I wouldnt be surprised if they couldnt fix every issue. I have one, and I use it for some pretty complex stuff. Ill be the first to admit its complex at times, but that just may be a mountain your going to have to climb.
