12-26-2011 02:50 PM
I have a new Kindle Fire. It can not locate my wireless router (Microsoft mn-700). Error message says "unable to connect to access point. Check Password". Several other devices (Iphone, Ipod, and laptop) communicate with the router. I have even "opened" the wireless to be unsecured. Still no luck. I do not require a mac address from the devices. I have also powered down and re-set each of the devices. All other equipment locates and uses the router except the Fire. The Fire will log onto the neighbor's unsecured router and connect to the internet. So both the router and the Fire work, they just are not talking.
Kindle support can not help because their product is working properly. Any assistance would be appreciated.
12-26-2011 02:55 PM
I have one too and I am trying to hook it up right now. I have one hooked up on here but need a second Kindle Fire connected. I had to have comcast help to get the first one connected too.
12-26-2011 03:12 PM
Look at Amazon's help here:
For the first poster, maybe the kind of encryption you are using is a problem. Maybe.
For the second poster, I trust you've turned off the second Kindle and turned it back on again. Really rebooted it. What did Comcast do the first time? Enter the new device's MAC number?
12-28-2011 07:49 PM
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