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Bronze Star Contributor
Posts: 197
Registered: ‎03-27-2005

No access to internet but can acceess network????

I have an XP home/office network at work.  I have six computers at work connected to each other and to the internet through comcast modem and linksys router.  All computers are fine except one.  It can access the home/off network but can't access the internet.  I've tried everything I can think of to fix it.  I have manually input IP, submask,default gateway and dns server for all computers.  I disabled/enabled the connection, unplugged router and modem, checked manual entries, etc... i've created a new connection, I've checked the workgroup, etc...

 

I had AVG firewall and virus but disabled, uninstalled and used windows firewall. I've tried no firewall, I can't seem to access the internet but again the network works fine and this computer can access other computers on the network so i don't believe its hardware??? 

 

Any suggestions?

Regular Problem Solver
Posts: 765
Registered: ‎03-14-2005

Re: No access to internet but can acceess network????

Was that Linksys router provided by Comcast as part of a Home Networking package? Comcast Home Networking provides internet service to a maximum of 5 devices.
Bronze Star Contributor
Posts: 197
Registered: ‎03-27-2005

Re: No access to internet but can acceess network????

Sorry, i'm not at work right now but there is gateway or something provided by comcast that is also connected to the linksys router (which provides wireless access).  So I can connect sixteen.  Maybe its another router? sorry I haven't looked but every other computer works fine, this one just doesn't make sense.  I've checked everything I can think of?

 

Networking Expert
Baric
Posts: 24,231
Registered: ‎07-28-2003

Re: No access to internet but can acceess network????

Yep, sounds like you got the Comcast Home networking package and provided cable gateway.  Bad news, really.  My advice is to ditch the gateway and Home Networking service, rent or buy a basic cable modem (not one of those combo devices) and replace your Linksys router with a wireless model if it doesn't already have wireless capabilites.  So you end up with Comcast -> cable modem -> wireless router -> your computers.