Basic Internet Connectivity And Modem Help

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nooneused
Posts: 1
Registered: ‎06-06-2012

Re: Connection Issues. Slow Speeds and disconnects

‎06-06-2012 05:16 PM

if they figure out how to fix yours  let me know   I have same problem 

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Connection Expert
EG
Posts: 34,274
Registered: ‎12-24-2003

Re: Connection Issues. Slow Speeds and disconnects

‎06-06-2012 05:19 PM

What do the modem's signal stats look like ? Try getting them here; http://192.168.100.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

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EG
Posts: 34,274
Registered: ‎12-24-2003

Re: Connection Issues. Slow Speeds and disconnects

‎06-08-2012 03:37 PM

Moved: http://forums.comcast.com/t5/Basic-Internet-Connectivity-And/Re-Connection-Issues-Slow-Speeds-and-disconnects/m-p/1307381#U1307381

 

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Connection Expert
EG
Posts: 34,274
Registered: ‎12-24-2003

Re: Connection Issues. Slow Speeds and disconnects

‎06-13-2012 09:14 PM

Moved: http://forums.comcast.com/t5/Customer-Service/Re-Connection-Issues-Slow-Speeds-and-disconnects/m-p/1313709#U1313709

 

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