Basic Internet Connectivity And Modem Help

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Visitor
Visitor
Posts: 1
Registered: ‎06-03-2006

Re: Connectivity intermittent

‎07-10-2012 10:20 PM

My internet speed had greatly diminished since the power outages.  I do not understand why I can't get the speed I had a couple of weeks ago.  Are others haveing this same problem?

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Connection Expert
EG
Posts: 34,259
Registered: ‎12-24-2003

Re: Connectivity intermittent

[ Edited ]

‎07-11-2012 10:42 AM - edited ‎07-11-2012 10:43 AM

What do the modem's signal stats look like ? Try getting them here; http://192.168.100.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

 

What is the exact make and model number of it ?

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Connection Expert
EG
Posts: 34,259
Registered: ‎12-24-2003

Re: Connectivity intermittent

‎07-11-2012 12:10 PM

Moved: http://forums.comcast.com/t5/Basic-Internet-Connectivity-And/Re-Connectivity-intermittent/m-p/1342271#U1342271

 

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