07-26-2012 03:08 AM
I've been having the same exact issue over the last few weeks. Have had to reset my modem multiple times a day and most days doesnt help.
Receive Power Level = 9.5 dBmV
SNR = 29.4dB
Transmit Powel Level = 38.4 dBmV
07-26-2012 10:10 AM
We need more information please:
Post your upstream and downstream signal levels. Click the link or type: http://192.168.100.1 into your browser. We are interested in your power levels (dBmV) and your Signal to Noise Ratio (SNR). You may also want to contact Comcast and ask for your upstream SNR (uSNR) and receive level.
- Post your modem’s error logs.
- Post the make and model of your modem.
- Post the make and model of your router if you have one.
- Let us know if you contacted Comcast or had a tech visit.
- Let us know what the lights on your modem are doing when you are having problems.
Connection and trouble shooting tips (How to check signal levels.) . Info you should post to get help.
The opinions expressed here are my own and are not sanctioned by my employer.
07-27-2012 10:25 PM
brandon, you signal levels are all over the place. you need a technician to come and fix this. Your recieve power is too high. Your SNR is TOOO Low, your Transmit power is good and is near awesome. Your SNR is the major problem, not your fault usually, but a trained tech can fix it.
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