Basic Internet Connectivity And Modem Help

[brandonbigdog]

I've been having the same exact issue over the last few weeks. Have had to reset my modem multiple times a day and most days doesnt help.

Receive Power Level = 9.5 dBmV

SNR = 29.4dB

Transmit Powel Level = 38.4 dBmV

[i-am-nerdburg]

We need more information please:

- Post your upstream and downstream signal levels. Click the link or type: http://192.168.100.1 into your browser. We are interested in your power levels (dBmV) and your Signal to Noise Ratio (SNR). You may also want to contact Comcast and ask for your upstream SNR (uSNR) and receive level.
- Post your modem’s error logs.
- Post the make and model of your modem.
- Post the make and model of your router if you have one.
- Let us know if you contacted Comcast or had a tech visit.
- Let us know what the lights on your modem are doing when you are having problems.

[Level2_Nerd]

brandon,  you signal levels are all over the place. you need a technician to come and fix this. Your recieve power is too high. Your SNR is TOOO Low, your Transmit power is good and is near awesome.  Your SNR is the major problem, not your fault usually, but a trained tech can fix it.