07-27-2008 11:45 PM
07-28-2008 09:25 AM
The new modem does need to be provisioned on Comcast's network. If everything works as planned when you hook up the new modem, when you try to use your Web browser you'll be taken to the "Welcome to Comcast" walled garden, where you'll be prompted to enter your account information. If that doesn't work, you can call 1-800-COMCAST and have them manually provision the modem. You'll need the modem's HFC MAC address and serial number (both located on a sticker on the modem, with extra stickers in the packaging).
Currently renting from Comcast a "Scientific-Atlanta" modem. It connects directly to my Netgear MR814v2 wireless router which is now currently connected to 4 computers by hard wire. Everything works. I would like to replace the modem with a purchased Motorola Surfboard Cable modem Model SB5101 or similar.
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