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samfox59
Posts: 2
Registered: ‎09-11-2010

Self owned modems

Anyone have any suggestions on a good modem that I can buy rather than renting one from Comcast?  I have bundled everything, TV, internet and phone.

Connection Expert
Joe
Posts: 7,094
Registered: ‎06-30-2003

Re: Self owned modems

There is only the arris 722

only sold at some bestbuy stores that have a comcast store inside.

Connection Expert
EG
Posts: 34,258
Registered: ‎12-24-2003

Re: Self owned modems


samfox59 wrote:

Anyone have any suggestions on a good modem that I can buy rather than renting one from Comcast?  I have bundled everything, TV, internet and phone.


Current consensus is that the only customer-owned telephony modem approved by Comcast is the Arris TM722G, which you must purchase from your local Best Buy (if available) that has a Comcast Communications Center/kiosk. About $150 for the modem plus professional installation. Some stores/areas will allow a "self install". Those may supply a kit that looks like this;

http://blog.trebacz.com/2012/01/comcast-xfinity-internet-and-arris.html

Also be advised that some market areas do not allow customer owned eMTA's at all. It's best to call in to see exactly what your particular market area's policy is as they are all different.

http://www.arrisi.com/consumer/_docs/ARRIS_Modems_Comcast_Xfinity_Best_Buy.pdf