01-27-2011 03:35 PM
I have consistly slow internet speeds. Below 1.8 I'm supossed to be around 8. The techs keep coming out and its fine for a few days then its right back down again. I'm paying for the highest speed but not getting it what now?
01-28-2011 08:02 AM
Welcome to the Forum. Sorry you are having difficulty.
We need some more information in order to be able to see how to assist you
If you would, Please CLICK HERE which will browse into your modem. From there you can navigare to the page that shows your Signal levels. If you would copy that information and paste it back here in your thread we will try to help you. Note: We are interested in your downstream Power level and SNR as well as your upstream power.
Two additional links with step by step procedures for troubleshooting and data gathering
Troubleshooting Suggestions for Connection-Related Issues
Information Required for Connection-related Posts
01-29-2011 09:17 AM
I have done all you ask too many times to count. Replied that info yesterday. My whole house has been rewired the modem replaced several times wires leading to the house replaced all signals checked many many times they all agree that there is an issue promise they.ll fix it but it keeps happening. Now my speeds are .96 for download and 1.04 for upload. I.ve called corporate to complain now I think I should call ATT and see about Uverse. I am truly disgusted!
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