09-17-2011 03:42 PM
I recently got Triple Play and a new Ubee (comcast supplied) modem , The modem didn't come with a real manual (only a small piece of paper telling me that the POWER cable gets attached to the connector labeled POWER). So I have no way of knowing what the default user name and password is.
Is there a manual for the Ubee modem that Comcast is now using?
What is the user name and password needed to access information in my modem from 192.168.100.1
Solved! Go to Solution.
09-17-2011 04:40 PM
Oh, how I wish that were true. However, the page requesting my username and password is sitting in front of me on my screen very clear to see. And I cannot get past it.
FYI, I've already tried user/user, root/root, admin/admin, guest/guest and a bunch of other possible words, including leaving the field blank.
09-17-2011 07:50 PM
The only other option I know of is admin/cableroot .
09-17-2011 08:10 PM
YIPPIE! You are a genius. That combo worked!
fwiw, the Comcast Customer Service supervisor said I wasn't allowed to have the username and password, and that he didn't even have access to it. Beside, he said, I had no reason to need it. After listening to me, he said he was 99.5% sure the problem with my intermittent connectivity was my router.
©2011 Comcast | Investor Relations | Press Room | Corporate Blog | Privacy Statement | Visitor Agreement | Comcast.com Feedback | Site Map