Basic Internet Connectivity And Modem Help

[moninauhlig4703]

I can't reach any yahoo.com services.  Tracert below, gets stuck at Level3 in San Jose:

C:\>tracert www.yahoo.com

Tracing route to ds-any-fp3-real.wa1.b.yahoo.com [72.30.38.140]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  192.168.0.1
  2    38 ms    21 ms    19 ms  c-24-7-96-1.hsd1.ca.comcast.net [24.7.96.1]
  3    49 ms   193 ms    85 ms  te-5-1-ur04.pinole.ca.sfba.comcast.net [68.86.24
8.129]
  4    21 ms    10 ms    11 ms  te-0-5-0-1-ar01.oakland.ca.sfba.comcast.net [68.
87.226.114]
  5    32 ms    16 ms    21 ms  he-2-13-0-0-cr01.sacramento.ca.ibone.comcast.net
 [68.86.90.141]
  6    19 ms    19 ms    20 ms  pos-0-3-0-0-cr01.sanjose.ca.ibone.comcast.net [6
8.86.87.178]
  7    15 ms    23 ms    15 ms  xe-7-1-0.edge1.SanJose1.Level3.net [4.71.118.9]

  8    58 ms    17 ms    15 ms  ae-33-80.car3.SanJose1.Level3.net [4.69.152.133]

  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *     ^C

[ChrisHaskins]

I just got comcast internet this morning and now I can't get to yahoo on this computer.  I can get there on a computer still hooked up to ATT DSL.  Does Comcast not allow users to get to Yahoo???????????????

I will not be keeping Comcast if this problem is not fixed.

For moninauhig4703, what is tracert?  How can I use it?  Where did u get it?

Thanks,

[gregpurcell1694]

I had the same problem after moving my account to a new location. Could not connect to any Yahoo sites with firefox. Then tried IE and it defaulted to the comcast search page which linked to Yahoo and it connected. After that it also connected in Firefox. I made no changes. Seems like Comcast wants to route you there and maybe add a tracking cookie .... very suspicious.

[EG]

OP. You are making it out of the CC network. Have you contacted Yahoo or the level 3 transit provider ?

[UHFhd]

 Try using opendns or google dns see if you can get to yahoo then .

[EG]

---

UHFhd wrote:

 Try using opendns or google dns see if you can get to yahoo then .

---

It's not a DNS issue. The domain name is resolving in to a numerical IP address in their trace.

[UHFhd]

 May still want to try different  DNS provider   .  

          Try this    http://98.139.144.130/   to get to www.yahoo.com

                72.30.38.140     resolves to     http://failsafe.fp.yahoo.com/404.html

[i-am-nerdburg]

Why would you try another DNS provider?

[UHFhd]

 Because it works .

[EG]

N.M. Not worth it.. " A little bit of knowledge can be dangerous" ......

[i-am-nerdburg]

---

UHFhd wrote:

 Because it works .

---

More info pls. How does it work?

[UHFhd]

.

[steve-baker]

---

UHFhd wrote:

.

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That's your only post in this thread that didn't have negative value.

[UHFhd]

Level 3 circut issue . Fixed . 

             Takes note of prior posts .

 Question could using a proxy server have gone around the problem ?

[BruceW]

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UHFhd wrote: ... Question could using a proxy server have gone around the problem ?

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If the route taken using the proxy server bypassed the break in the original path, then sure.