06-02-2012 09:58 PM
06-03-2012 12:16 AM - edited 06-03-2012 12:17 AM
That's high. To start self troubleshooting you could try this. Are there any excess/unneeded coax cable splitters in the line leading to the modem that can be eliminated/re-configured ?
If there aren't any uneeded splitters that can be eliminated and if your coax wiring setup can't be reconfigured so that there is a single two way splitter connected directly off of the drop from the street/pole with one port feeding the modem and the other port feeding the rest of the house/equipment with additional splits as needed and you've checked all the wiring and fittings for integrity and tightness and refresh them by taking them apart then putting them back together again, then perhaps it's best to book a tech visit to investigate and correct.
08-12-2012 03:28 PM
I've been having the same problem for 4 weeks!!! Tech has been here 4 times. Since I use this line to do my job, this supremely sucks! I've missed several hours of work. Supposed it's been "bumped" up and is being monitored by someone somewhere, trying to determine if problem is between my house and the main "node" but so far nothing has been done. If I had another option, believe me I'm have dumped this mess by now!!!
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