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New Visitor
xzzxxz
Posts: 2
Registered: ‎10-13-2011

Very slow download speed 0.2 Mbps

Very slow download speed 0.2 Mbps upload Speed 4.39 Mbps . What it can be ?

 

New Visitor
xzzxxz
Posts: 2
Registered: ‎10-13-2011

Re: Very slow download speed 0.2 Mbps

Is somebody here ?

Gold Problem Solver
BruceW
Posts: 6,948
Registered: ‎12-03-2007

Re: Very slow download speed 0.2 Mbps


xzzxxz wrote: Is somebody here ?

This is mostly a customer to customer forum -- we are not Comcast.

 

Please read "Troubleshooting Suggestions for Connection-Related Issues" and "Information Required for Connection-related Posts" found at the top of the "Connectivity and Modem Help" forum page and follow the instructions.

Cable Expert
i-am-nerdburg
Posts: 11,146
Registered: ‎06-27-2009

Re: Very slow download speed 0.2 Mbps

Please give us more information:

1) Please connect your computer directly to the modem via Ethernet ( no router, no wireless, no USB )
2) Run ShaperProbe and post your results. (It works with Win 7)
3) Post your upstream and downstream signal levels (click the link.) We are interested in your power levels (dBmV) and your Signal to Noise Ratio (SNR).
4) Let us know to what speed tier you subscribe.
5) Post the make a model of your modem.
6) Post your modem's error logs.