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Visitor
Posts: 4
Registered: ‎02-24-2010
Accepted Solution

Western Mass outage

Cable has been completely out for over 24 hours.  All I can find out id that "there's an active outage" and that there's no etr.  Can anyone give more info?  This is specifically in Granby, MA 01033
Visitor
Posts: 4
Registered: ‎02-24-2010

Re: Western Mass outage

Still out for the third day and no further info...
Email Expert
Posts: 18,241
Registered: ‎04-27-2004

Re: Western Mass outage

I've reported this to a Comcast administrator.
Visitor
Posts: 4
Registered: ‎02-24-2010

Re: Western Mass outage

Thank you. I appreciate it.
Bronze Problem Solver
lunski
Posts: 1,757
Registered: ‎09-03-2008

Re: Western Mass outage

We are experiencing many outages due to the recent weather. We are working as quickly as possible in the safest manner for our employees in customers. Many roads are not accessible due to power lines down and unplowed snow. We will continue to work around the clock to restore services to all of our customers as soon as possible.
George Lunski
"Retired" Comcast Help Forums Administrator
Visitor
Posts: 4
Registered: ‎02-24-2010

Re: Western Mass outage

Thank you.  My connection came back up this morning, so all is well.