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New Visitor
mandrone
Posts: 3
Registered: ‎04-11-2013
Accepted Solution

What Speed Tier is "Xfinity High Speed Internet"

I got a "congrats, your internet speed is increased" - the details say I should make sure I have a DOCSIS 3.0 modem and to indicate my speed tier to see what modems are blessed by Comcast. The speed tiers are "economy plus" "performance starter" "performance" "Blast" "extreme 50" and "extreme 105". On the website (http://mydeviceinfo.comcast.net/) it says "dont know what your speed tier is?" and when you click it shows where on your bill to find that info... well mine says...[drum roll please....] Xfinity High Speed Internet which ISNT ON THE LIST...

 

so what does that translate to?

Silver Problem Solver
commanguy
Posts: 5,411
Registered: ‎01-11-2010

Re: What Speed Tier is "Xfinity High Speed Internet"

It just means Comcast didn't break down your bill to tell you the actual tier you are subscribed to.

Run ShaperProbe, copy the results and post back here please

http://www.cc.gatech.edu/~partha/diffprobe/shaperprobe.html

 

New Visitor
mandrone
Posts: 3
Registered: ‎04-11-2013

Re: What Speed Tier is "Xfinity High Speed Internet"

DiffProbe release. January 2012. Build 1008.
Shaper Detection Module.

Connected to server 4.71.254.149.

Estimating capacity:
Upstream: 3136 Kbps.
Downstream: 24195 Kbps.

The measurement will take upto 2.5 minutes. Please wait.

Checking for traffic shapers:

Upstream: Burst size: 4713-4748 KB;
Shaping rate: 2128 Kbps.

Downstream: Burst size: 9619-10060 KB;
Shaping rate: 15978 Kbps.

For more information, visit: http://www.cc.gatech.edu/~partha/diffprobe

Silver Problem Solver
commanguy
Posts: 5,411
Registered: ‎01-11-2010

Re: What Speed Tier is "Xfinity High Speed Internet"

Those speeds look like Performance tier.

 

New Visitor
mandrone
Posts: 3
Registered: ‎04-11-2013

Re: What Speed Tier is "Xfinity High Speed Internet"

Big W00tz.

 

thanks

Cable Expert
i-am-nerdburg
Posts: 11,230
Registered: ‎06-27-2009