04-11-2013 06:56 PM
I got a "congrats, your internet speed is increased" - the details say I should make sure I have a DOCSIS 3.0 modem and to indicate my speed tier to see what modems are blessed by Comcast. The speed tiers are "economy plus" "performance starter" "performance" "Blast" "extreme 50" and "extreme 105". On the website (http://mydeviceinfo.comcast.net/) it says "dont know what your speed tier is?" and when you click it shows where on your bill to find that info... well mine says...[drum roll please....] Xfinity High Speed Internet which ISNT ON THE LIST...
so what does that translate to?
Solved! Go to Solution.
04-11-2013 08:13 PM
It just means Comcast didn't break down your bill to tell you the actual tier you are subscribed to.
Run ShaperProbe, copy the results and post back here please
04-11-2013 08:37 PM
DiffProbe release. January 2012. Build 1008.
Shaper Detection Module.
Connected to server 126.96.36.199.
Upstream: 3136 Kbps.
Downstream: 24195 Kbps.
The measurement will take upto 2.5 minutes. Please wait.
Checking for traffic shapers:
Upstream: Burst size: 4713-4748 KB;
Shaping rate: 2128 Kbps.
Downstream: Burst size: 9619-10060 KB;
Shaping rate: 15978 Kbps.
For more information, visit: http://www.cc.gatech.edu/~partha/diffprobe
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