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Posted by
Contributor
Member Since: ‎04-14-2008
Posts: 7

What is the login for the modem

    I need to login to my modem to check settings. I have admin as the username Does anyone know what the default password is?
Posted by
Security Expert
Member Since: ‎10-07-2003
Posts: 20,976

Re: What is the login for the modem



athomepetsitter wrote:
    I need to login to my modem to check settings. I have admin as the username Does anyone know what the default password is?



Which modem?
TANSTAAFL!!



Posted by
Contributor
Member Since: ‎04-14-2008
Posts: 7

Re: What is the login for the modem

       The comcast modem.
Posted by
Most Valued Poster
Member Since: ‎03-30-2004
Posts: 523

Re: What is the login for the modem

http://192.168.100.1 works for mine
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{nature time and patience are the three great healers }
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Posted by
Security Expert
Member Since: ‎10-07-2003
Posts: 20,976

Re: What is the login for the modem



athomepetsitter wrote:
       The comcast modem.



Which Comcast modem (most of them don't require a password).?
TANSTAAFL!!



Posted by
Security Expert
Member Since: ‎10-07-2003
Posts: 20,976

Re: What is the login for the modem



beLIEve wrote:
http://192.168.100.1 works for mine



That surely helped.. Since he's getting to a password screen :smileysad:
TANSTAAFL!!



Posted by
Regular Problem Solver
Member Since: ‎12-12-2006
Posts: 752

Re: What is the login for the modem

The brand and model of the modem :smileyhappy:


athomepetsitter wrote:
       The comcast modem.



Posted by
Connection Expert
Member Since: ‎12-24-2003
Posts: 45,779

Re: What is the login for the modem

Do you have their home networking package, and are you referring to the Comcast supplied gateway device ?
 
Without knowing which particular brand that you have, you can try using Comcast for the user name and 1234 for the password.



Posted by
Regular Contributor
Member Since: ‎02-14-2007
Posts: 30

Re: What is the login for the modem

[ Edited ]
 


Message Edited by Dustytree on 04-14-2008 06:03 PM
Posted by
Contributor
Member Since: ‎04-14-2008
Posts: 7

Re: What is the login for the modem

    I have business class. When I put in the ip address I get a login screen. It has admin as the user name. I don't know the password. Why is this stuff so hard.

PS. When I do the 192.168.1.1 it logs into my router.

thanks for the help.
Posted by
Connection Expert
Member Since: ‎12-24-2003
Posts: 45,779

Re: What is the login for the modem

[ Edited ]
Oh, o/k. Call in for support.
 
BTW, is that the SMC gateway device ? You didn't post the make and model..
 
 
 
 
 
Is it an SMC8013WG-CCR ?
 
 
Try these:
 
cusadmin for the username, and highspeed for the password.


Message Edited by EG on 04-14-2008 10:42 PM



Message Edited by EG on 04-14-2008 10:53 PM
Posted by
Contributor
Member Since: ‎04-14-2008
Posts: 7

Re: What is the login for the modem

    I am not at work now so don't know the make and model. I did contact support, but on the chat support site. I got absolutely nowhere! Why do I think I shouldn't be surprised by that?
Posted by
Connection Expert
Member Since: ‎12-24-2003
Posts: 45,779

Re: What is the login for the modem

O/k see my edited post above. Try those when you can and post back.
Posted by
Bronze Problem Solver
Member Since: ‎03-12-2004
Posts: 5,958

Re: What is the login for the modem



athomepetsitter wrote:
    I have business class. When I put in the ip address I get a login screen. It has admin as the user name. I don't know the password. Why is this stuff so hard.

PS. When I do the 192.168.1.1 it logs into my router.

thanks for the help.


Doesn't business class have a dedicated support number?
Posted by
Connection Expert
Member Since: ‎12-24-2003
Posts: 45,779

Re: What is the login for the modem



FishMan wrote:
 
Doesn't business class have a dedicated support number?

That's too easy Fishy....:smileymischief: :smileydevil: :smileygrin:
Posted by
Contributor
Member Since: ‎04-14-2008
Posts: 7

Re: What is the login for the modem

    SMC8014 is the model number. None of those logins worked. Guess I have to call them. Thanks for the help.
Posted by
Contributor
Member Since: ‎03-17-2004
Posts: 15

Re: What is the login for the modem

This is the user manual for the SMC8014.  See page 13 for the login.

http://www.smc.com/files/AA/MN_SMC8014-BIZ.pdf
Posted by
Contributor
Member Since: ‎04-14-2008
Posts: 7

Re: What is the login for the modem

    thanks for trying, but it still didn't work.
Posted by
Regular Contributor
Member Since: ‎11-06-2004
Posts: 70

Re: What is the login for the modem

You stated earlier the user name was "admin" and needed the default password. Have you tried the following logon from this link posted earlier? http://www.smc.com/files/AA/MN_SMC8014-BIZ.pdf

User Login – for use by subscriber 

USERNAME: cusadmin

PASSWORD: password

Notice the difference in user name.

Posted by
Connection Expert
Member Since: ‎12-24-2003
Posts: 45,779

Re: What is the login for the modem

[ Edited ]


rward132 wrote:

USERNAME: cusadmin

PASSWORD: password

>>"Notice the difference in user name."<<


I notice a difference in the *password* that you posted, not the *username* that you posted..
 
I previously posted cusadmin as the *username*...


Message Edited by EG on 04-15-2008 05:54 PM
Posted by
Connection Expert
Member Since: ‎12-24-2003
Posts: 45,779

Re: What is the login for the modem



Rwalk wrote:
This is the user manual for the SMC8014.  See page 13 for the login.

http://www.smc.com/files/AA/MN_SMC8014-BIZ.pdf


Comcast likely loads a custom firmware into that gateway.
 
They also likely use a custom password, or username, or both.
 
Support should be called.
Posted by
Contributor
Member Since: ‎04-14-2008
Posts: 7

Re: What is the login for the modem

    thanks for trying, but I put in a support ticket with my software support team. they will figure it out although i will have to pay for the minutes.
Posted by
Connection Expert
Member Since: ‎12-24-2003
Posts: 45,779

Re: What is the login for the modem



athomepetsitter wrote:
they will figure it out although i will have to pay for the minutes.

Hmmm..... Not sure why that would be......
 
Good luck and please post back with how things turn out :smileyhappy: 
Posted by
Connection Expert
Member Since: ‎12-24-2003
Posts: 45,779
Posted by
Connection Expert
Member Since: ‎12-24-2003
Posts: 45,779

Re: What is the login for the modem

Four year old thread closed.

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