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Contributor
Posts: 7
Registered: ‎04-14-2008

What is the login for the modem

    I need to login to my modem to check settings. I have admin as the username Does anyone know what the default password is?
Security Expert
CajunTek
Posts: 20,976
Registered: ‎10-07-2003

Re: What is the login for the modem



athomepetsitter wrote:
    I need to login to my modem to check settings. I have admin as the username Does anyone know what the default password is?



Which modem?
TANSTAAFL!!



Contributor
Posts: 7
Registered: ‎04-14-2008

Re: What is the login for the modem

       The comcast modem.
Most Valued Poster
beLIEve
Posts: 523
Registered: ‎03-30-2004

Re: What is the login for the modem

http://192.168.100.1 works for mine
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{nature time and patience are the three great healers }
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Security Expert
CajunTek
Posts: 20,976
Registered: ‎10-07-2003

Re: What is the login for the modem



athomepetsitter wrote:
       The comcast modem.



Which Comcast modem (most of them don't require a password).?
TANSTAAFL!!



Security Expert
CajunTek
Posts: 20,976
Registered: ‎10-07-2003

Re: What is the login for the modem



beLIEve wrote:
http://192.168.100.1 works for mine



That surely helped.. Since he's getting to a password screen :smileysad:
TANSTAAFL!!



Regular Problem Solver
SpokaneScott
Posts: 752
Registered: ‎12-12-2006

Re: What is the login for the modem

The brand and model of the modem :smileyhappy:


athomepetsitter wrote:
       The comcast modem.



Connection Expert
EG
Posts: 43,030
Registered: ‎12-24-2003

Re: What is the login for the modem

Do you have their home networking package, and are you referring to the Comcast supplied gateway device ?
 
Without knowing which particular brand that you have, you can try using Comcast for the user name and 1234 for the password.



Regular Contributor
Posts: 30
Registered: ‎02-14-2007

Re: What is the login for the modem

[ Edited ]
 


Message Edited by Dustytree on 04-14-2008 06:03 PM
Contributor
Posts: 7
Registered: ‎04-14-2008

Re: What is the login for the modem

    I have business class. When I put in the ip address I get a login screen. It has admin as the user name. I don't know the password. Why is this stuff so hard.

PS. When I do the 192.168.1.1 it logs into my router.

thanks for the help.
Connection Expert
EG
Posts: 43,030
Registered: ‎12-24-2003

Re: What is the login for the modem

[ Edited ]
Oh, o/k. Call in for support.
 
BTW, is that the SMC gateway device ? You didn't post the make and model..
 
 
 
 
 
Is it an SMC8013WG-CCR ?
 
 
Try these:
 
cusadmin for the username, and highspeed for the password.


Message Edited by EG on 04-14-2008 10:42 PM



Message Edited by EG on 04-14-2008 10:53 PM
Contributor
Posts: 7
Registered: ‎04-14-2008

Re: What is the login for the modem

    I am not at work now so don't know the make and model. I did contact support, but on the chat support site. I got absolutely nowhere! Why do I think I shouldn't be surprised by that?
Connection Expert
EG
Posts: 43,030
Registered: ‎12-24-2003

Re: What is the login for the modem

O/k see my edited post above. Try those when you can and post back.
Bronze Problem Solver
Posts: 5,958
Registered: ‎03-12-2004

Re: What is the login for the modem



athomepetsitter wrote:
    I have business class. When I put in the ip address I get a login screen. It has admin as the user name. I don't know the password. Why is this stuff so hard.

PS. When I do the 192.168.1.1 it logs into my router.

thanks for the help.


Doesn't business class have a dedicated support number?
Connection Expert
EG
Posts: 43,030
Registered: ‎12-24-2003

Re: What is the login for the modem



FishMan wrote:
 
Doesn't business class have a dedicated support number?

That's too easy Fishy....:smileymischief: :smileydevil: :smileygrin:
Contributor
Posts: 7
Registered: ‎04-14-2008

Re: What is the login for the modem

    SMC8014 is the model number. None of those logins worked. Guess I have to call them. Thanks for the help.
Contributor
Rwalk
Posts: 15
Registered: ‎03-17-2004

Re: What is the login for the modem

This is the user manual for the SMC8014.  See page 13 for the login.

http://www.smc.com/files/AA/MN_SMC8014-BIZ.pdf
Contributor
Posts: 7
Registered: ‎04-14-2008

Re: What is the login for the modem

    thanks for trying, but it still didn't work.
Regular Contributor
rward132
Posts: 70
Registered: ‎11-06-2004

Re: What is the login for the modem

You stated earlier the user name was "admin" and needed the default password. Have you tried the following logon from this link posted earlier? http://www.smc.com/files/AA/MN_SMC8014-BIZ.pdf

User Login – for use by subscriber 

USERNAME: cusadmin

PASSWORD: password

Notice the difference in user name.

Connection Expert
EG
Posts: 43,030
Registered: ‎12-24-2003

Re: What is the login for the modem

[ Edited ]


rward132 wrote:

USERNAME: cusadmin

PASSWORD: password

>>"Notice the difference in user name."<<


I notice a difference in the *password* that you posted, not the *username* that you posted..
 
I previously posted cusadmin as the *username*...


Message Edited by EG on 04-15-2008 05:54 PM
Connection Expert
EG
Posts: 43,030
Registered: ‎12-24-2003

Re: What is the login for the modem



Rwalk wrote:
This is the user manual for the SMC8014.  See page 13 for the login.

http://www.smc.com/files/AA/MN_SMC8014-BIZ.pdf


Comcast likely loads a custom firmware into that gateway.
 
They also likely use a custom password, or username, or both.
 
Support should be called.
Contributor
Posts: 7
Registered: ‎04-14-2008

Re: What is the login for the modem

    thanks for trying, but I put in a support ticket with my software support team. they will figure it out although i will have to pay for the minutes.
Connection Expert
EG
Posts: 43,030
Registered: ‎12-24-2003

Re: What is the login for the modem



athomepetsitter wrote:
they will figure it out although i will have to pay for the minutes.

Hmmm..... Not sure why that would be......
 
Good luck and please post back with how things turn out :smileyhappy: 
Connection Expert
EG
Posts: 43,030
Registered: ‎12-24-2003
Connection Expert
EG
Posts: 43,030
Registered: ‎12-24-2003

Re: What is the login for the modem

Four year old thread closed.