Welcome to Comcast Help & Support Forums
You can contribute an answer or post a question.
Reply
Posted by
New Visitor
Member Since: ‎08-17-2011
Posts: 2
Accepted Solution

What level DOCSIS modem is needed

I need a new modem. How do I know what level DOCSIS I'm supposed to buy? Does it depend on my area?

 

Posted by
Cable Expert
Member Since: ‎06-27-2009
Posts: 11,882

Re: What level DOCSIS modem is needed

You want a DOCSIS 3 (D3) modem. You don't actually need it for the lower speed tiers, but you will be future proof and it may have some other benefits for you as well. 

Posted by
New Visitor
Member Since: ‎08-17-2011
Posts: 2

Re: What level DOCSIS modem is needed

Thank you!!

Posted by
Cable Expert
Member Since: ‎06-27-2009
Posts: 11,882

Re: What level DOCSIS modem is needed

You're welcome! Just make sure your new modem is on the approved device list before your buy it. :smileyblush: