11-28-2006 03:41 PM
11-28-2006 05:56 PM
11-28-2006 06:43 PM
11-28-2006 07:55 PM - edited 11-28-2006 07:55 PM
And as far as "you can find the contact information by doing a Google search for Comcast Executive Complaint Center" I will google it when my cable comes back up - likely about 11pm tonight. I'm using my Mom's dialup now and surfing the web is painful LOL
Message Edited by tnchick on 11-28-200604:58 PM
11-28-2006 09:27 PM
12-01-2006 05:40 PM
12-01-2006 08:09 PM
John, sorry you're having problems, but since most of the time cable company services are decided by your local municipality, call the City Commission and complain about the problems with Comcast hat you've been having. Without input, your commissions has nothing to go on except "status quo". If enough people contact them, at contract renewal time, the commission will take everything in to consideration and make changes if necessary.
It is most interesting to note that here in the SLC, UT area, there is NO phone number to connect with the local payment/service center :-)
I called the "local" number on my bill, and in the course of the conversation, asked for the number to the local center. The woman read me the same number that I had called, to talk to her <g> I asked how to navigate the voice menu to arrive at the local place, and she claimed to be checking, and came back rather sheepishly, saying that there was no number listed, and no way to get into the local center.
I suppose it might be questionable business practice for a company not to allow a customer to contact a service center. What I have learned in my 6 month, $20/month trial of the service is, that Comcast is an overwhelming monopoly in many places, and as such, they are not obligated to offer any useful support for their product. One customer here or there is just not gonna matter.
When my time is up, so will be my time with comcast, as I will be dropping the internet, as well as my catv and phone service. I would rather do without, than feed the billionaires who steal from us every day.
Competition is a good thing. I can't wait until it is provided in the internet/catv playground.
12-02-2006 12:47 PM
12-27-2007 12:15 AM - last edited on 12-27-2007 01:11 PM by Michael
12-27-2007 12:20 AM
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