Basic Internet Connectivity And Modem Help

[pepperpage]

my old belkin router was a g router and ran at 7mbs then one day it just dropped to 1mbs or less. i had it for three years and thought that i needed a new one. so i got the n300 belkin router but the connection speed is still at 1mbs and wont go any higher. my computers run just fine but the ps3 is slow and ive tried everything. any suggestions? i just connected my ethernet cable from the ps3 to the comcast modem and it still runs the same speed and i just went to there website on my computer to test my connection speed and it was at 1.5mbsor less. is it my modem and the modem is called CM450A Touchstone Cable Modem CM450A. if its the modem and i need to talk to my internet provider what do i say to them

[kevj]

When requesting assistance for a connection related problem try the suggestions in this post:

If the suggestions there do not resolve the problem, please provide the information requested in this post:

One of the resident experts will review your information and attempt to assist you.

[EG]

Although that modem has not yet been classified as being "end of life" on their Approved Modem's List,

you may want to consider swapping it out for one that is more current as it is only DOCSIS 1.1 capable. Are you renting it from them ? If so, try asking for a swap to DOCSIS 3 capable modem.

http://mydeviceinfo.comcast.net/device.php?tier=-1&devid=21&e=0&d3=0&s=&so=&sc=342