07-19-2008 05:29 PM
07-19-2008 05:35 PM - edited 07-19-2008 05:36 PM
07-19-2008 08:14 PM
07-20-2008 01:40 PM
07-20-2008 06:03 PM
07-20-2008 06:09 PM
Wrong advice. Both computers will access the internet and each other through the router. There is no need to enable internet connection sharing, in fact it will mess up the OPs internet connection through the router.
You might have to setup your networking on the computer that has the internet connection to share the internet connections, via the advanced tab on your network connections in the control panel and check Allow Network Users to connect through this computer's internet connection
07-20-2008 07:04 PM - edited 07-20-2008 07:19 PM
TomKing123 wrote:I did manage to get the router working with the cable modem, but only one of my two computers now has Internet access. So I still need help (thanks for everything so far - sorry I'm such a dunce).
I plugged my computer directly into the cable modem, then I used ipconfig/release and ipconfig/renew to get a new IP address from the cable modem.That doesn't necessarily work on a consistent basis as the IP addresses that are assigned by the Comcast DHCP server are indeed dynamic, but they are sort of *sticky* (persistent) dynamic and will not be released back into the pool unless they are immediately needed, and that is rare, so you may not have gotten a new IP after all.Then I unplugged my computer from the cable modem and plugged it into the Netgear 54 Mbps Wireless Router WGR614v6. I used ipconfig/release and renew again to get an IP address from the router. Then I used the browser to connect directly to the router and told the router to clone my MAC address.Whatever it's worth, cloning the MAC addy should not be necessary on Comcast. It still sounds to me that the modem is not being properly powercycled.That is indeed a telephony modem and if you do have Comcast's CDV service, F.Y.I., it should have a backup battery installed.. If it doesn't, you should contact them for one.The proper way to powercycle that modem is to depress and hold in the reset button on the rear until you see the indicator lights begin cycling.Then I plugged the router into the cable modem. In the browser interface to the router, I told the router to ask for a new IP address from the cable modem (should be equivalent to the DHCP renew function you asked me to do).Ditto the above. That may not work, and I don't know why you feel that you had to do any of that stuff.There is no need to jump through any hoops to get connectivity with Comcast as long as all devices are set to Automatic Configuration and to Obtain IP addresses and DNS automagically.A router that has been freshly reset to factory defaults, and a properly powercycled modem should do it.Are you certain that the network adapter for the computer that won't connect is correctly set for Automatic Configuration ? Are you also certain that the ethernet cable is good ?Set the router back to factory defaults again then remove it from the A.C. power source and turn of the Computers. Remove all ethernet cables and wait a few minutes.Reset the Modem using the button on the rear and wait a couple minutes for it to fully sync up or until you see the online light is steadily lit.Connect a known to be good ethernet cable from the internet port on the modem to the WAN port (the one that stands alone) on the router. Plug the router back in and let it fully stabilize.Connect known to be good ethernet cables from the computers to the LAN ports (typically a group of 4) on the router. Power up the computers. Any joy ? Post back if you still have issues.
07-21-2008 04:11 PM
07-21-2008 07:00 PM - edited 07-21-2008 07:03 PM
You need to pull open that compartment and then pull the plastic tab that is connected to the battery, then disconnect power to the device.
You should see all link lights power off. You then need to push the battery back in and reconnect to power.
07-21-2008 07:27 PM - edited 07-21-2008 07:29 PM
07-21-2008 08:00 PM
ctg1701a wrote:and I have found 100% success in this method.
07-21-2008 08:21 PM
I would still recommend starting with the reset button. It works in most situations and with most models. Like the Arris, some of the RCA eMTA's will also require the full power cycle (pulling the battery).
EG wrote:Would you advise that we first advise posters to use this method rather than using the reset button which is the way we are doing it now ?
07-21-2008 09:11 PM
07-21-2008 09:17 PM
You should check some of my past posts
ctg1701a wrote:Obviously if that does not work, then try the full reset via battery pull as I stated before.
eMTA's do have hardware and firmware issues like any cable modem,
07-21-2008 11:37 PM
07-22-2008 12:06 AM - edited 07-22-2008 12:10 AM
07-22-2008 12:16 PM
Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
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Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.
07-22-2008 07:36 PM - edited 07-22-2008 07:37 PM
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