08-03-2012 01:41 PM
Ok Comcast has pushed new firmware to the Zoom 5341J 22.214.171.124J. Now I can no longer access the event log anybody know a way to do it with the new firmware ?? I just dont know why Comcast has to fix somthing that was never broke seems all kind of threads are popping up now about the 5341J.
08-03-2012 01:47 PM
It works for me if you log in at that same URL, then close out the browser, and then click on a shortcut of that URL (if you have one) again (a second time). Doing it twice consecutively makes the error log tab appear on the second time for me.
08-03-2012 02:00 PM
It works having a desktop shortcut and I have do it two times consecutively each and every time I want to see the error log page. Don't know why they had to go and change this (likely a quirk).... Seems silly but perseverance pays. I'm not going to "delete" this as other readers may find it helpful.
08-04-2012 08:19 PM
It looks like the bug is that if you have to enter the login info, it "forgets" that you were trying to go to the log. But once you're logged in you can go there with the shortcut.
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