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Contributor
Posts: 11
Registered: ‎06-11-2006

comcast outage in MICHIGAN ?

seem like this is one of those weeks AGAIN  where comcast does something and i lose my internet connection  ONLY way i am on now is i have to take the T.V. line OFF that i pay for and get the main line to go to my computer   here is my power levels
 
Frequency591000000 Hz LockedSignal to Noise Ratio37 dBPower Level15 dBmV The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading

UpstreamValueChannel ID2Frequency23000000 Hz RangedPower Level55 dBmV
Security Expert
CajunTek
Posts: 20,976
Registered: ‎10-07-2003

Re: comcast outage in MICHIGAN ?

Did you call them? Your downstream power at 15dBmV is just a bit high... (ok.. way to high)..
TANSTAAFL!!



Recognized Contributor
Posts: 14,085
Registered: ‎10-01-2003

Re: comcast outage in MICHIGAN ?

And upstream, at 55dBmV, is on the brink of big trouble.
Security Expert
CajunTek
Posts: 20,976
Registered: ‎10-07-2003

Re: comcast outage in MICHIGAN ?



EarlyOut wrote:
And upstream, at 55dBmV, is on the brink of big trouble.


yep... missed that.. niether are good!!!
TANSTAAFL!!



New Visitor
Posts: 3
Registered: ‎09-26-2003

Re: comcast outage in MICHIGAN ?

yes BAD power levels both ways   there network health here said EVERTHING is  OK   but when you call  they say they have a LONG wait do to ALOT of calls   and service is having problems in the areas around me  they never say MY area but if its all around me thats why i have hard time NOW   i quess if they said my area they would have to give me some money back and they don't want to do that 
 
P.S.  comcast  PLEASE do all you upgrades ,work on internet during the WEEK when it will make the high paying business mad  and let us people at HOME who can only use the internet on the weekend  alone  so we can play are games and have some fun after a had week at work  thanks
 
Recognized Contributor
mustang46
Posts: 158
Registered: ‎10-04-2003

Re: comcast outage in MICHIGAN ?

[ Edited ]
Something is going on...I had perfect results 2 days ago...now I'm getting this...
 
Frequency591000000 Hz Locked
Signal to Noise Ratio38 dB
Power Level8 dBmV
Channel ID4Frequency33008000 Hz RangedPower Level48 dBmV
 
I know all my signals are good...but there's a definate lag in page loads and most things seem a bit sluggish..
 

UpstreamValue

 

 

Message Edited by mustang46 on 03-17-200706:42 PM

Bronze Star Contributor
Posts: 339
Registered: ‎09-21-2003

Re: comcast outage in MICHIGAN ?

Something is going on. I'm in southwestern Michigan and my connection was garbage on and off all day Saturday. I called Comcast and I was told there were no issues and my modem looked fine. Yeah, off and on it looked fine, mostly it was hosed with poor readings. My speed tests were the worst I've ever had with 1600 down load speeds and 88 up. Then 5 minutes later in might check 19000 down and 960 up, but that would not last.

In my 30+ year career in computers/electronics I've worked for four international companies and worked with and trained people from all over the world. I'm very good at understanding people. The Comcast tech I had on the call I could hardly understand. Come on Comcast, set some minimum language requirements! I've worked with people just barely learning English that I could understand better.

Just checked my modem again and my upload is teetering:

Frequency 519000000 Hz Locked
Signal to Noise Ratio 35 dB
Power Level 4 dBmV
Channel ID2
Frequency 24000000 Hz Ranged
Power Level 55 dBmV

My speed is looking okay right now though...that is the best it has been all day, usually it was closer to those numbers minus the right most digit in each :



Contributor
Posts: 12
Registered: ‎01-11-2007

Re: comcast outage in MICHIGAN ?

This is me today, right this moment..WHat a joke!!!!
 
 1     1 ms     1 ms     1 ms  192.168.1.1
 2    11 ms     9 ms     8 ms  c-3-0-ubr02.gardencity.mi.michigan.comcast.net [
73.38.142.1]
 3    15 ms     7 ms     7 ms  GE-2-3-ur02.gardencity.mi.michigan.comcast.net [
68.87.185.53]
 4    10 ms     7 ms     8 ms  te-9-1-ur02.wbloomfield.mi.michigan.comcast.net
[68.87.190.194]
 5    11 ms     7 ms    12 ms  te-9-2-ur03.wbloomfield.mi.michigan.comcast.net
[68.87.190.198]
 6     8 ms     7 ms     8 ms  te-9-1-ur02.birmingham.mi.michigan.comcast.net [
68.87.190.202]
 7     9 ms     9 ms     9 ms  te-9-2-ur03.birmingham.mi.michigan.comcast.net [
68.87.190.206]
 8     8 ms     9 ms    11 ms  te-7-4-ar02.pontiac.mi.michigan.comcast.net [68.
87.190.210]
 9     *        *        *     Request timed out.
 10   269 ms   264 ms   248 ms  12.116.16.25
 11   310 ms   307 ms   308 ms  tbr1033801.cgcil.ip.att.net [12.123.4.234]
 12   294 ms   297 ms   303 ms  tbr1-cl1.sffca.ip.att.net [12.122.10.6]
 13   292 ms   290 ms   305 ms  gar4-p300.sffca.ip.att.net [12.123.13.174]
 14   320 ms   297 ms   294 ms  idf22-gsr12-1-pos-6-0.rwc1.attens.net [12.122.25
5.222]
 15   317 ms   318 ms   293 ms  63.241.85.98
 16   292 ms   306 ms   310 ms 
www.comcast.net [216.148.227.202]
Trace complete.
 
 
 1     1 ms     1 ms     1 ms  192.168.1.1
 2    11 ms     9 ms     8 ms  c-3-0-ubr02.gardencity.mi.michigan.comcast.net [
73.38.142.1]
 3    15 ms     7 ms     7 ms  GE-2-3-ur02.gardencity.mi.michigan.comcast.net [
68.87.185.53]
 4    10 ms     7 ms     8 ms  te-9-1-ur02.wbloomfield.mi.michigan.comcast.net
[68.87.190.194]
 5    11 ms     7 ms    12 ms  te-9-2-ur03.wbloomfield.mi.michigan.comcast.net
[68.87.190.198]
 6     8 ms     7 ms     8 ms  te-9-1-ur02.birmingham.mi.michigan.comcast.net [
68.87.190.202]
 7     9 ms     9 ms     9 ms  te-9-2-ur03.birmingham.mi.michigan.comcast.net [
68.87.190.206]
 8     8 ms     9 ms    11 ms  te-7-4-ar02.pontiac.mi.michigan.comcast.net [68.
87.190.210]
 9     *        *        *     Request timed out.
 10   269 ms   264 ms   248 ms  12.116.16.25
 11   310 ms   307 ms   308 ms  tbr1033801.cgcil.ip.att.net [12.123.4.234]
 12   294 ms   297 ms   303 ms  tbr1-cl1.sffca.ip.att.net [12.122.10.6]
 13   292 ms   290 ms   305 ms  gar4-p300.sffca.ip.att.net [12.123.13.174]
 14   320 ms   297 ms   294 ms  idf22-gsr12-1-pos-6-0.rwc1.attens.net [12.122.25
5.222]
 15   317 ms   318 ms   293 ms  63.241.85.98
 16   292 ms   306 ms   310 ms 
www.comcast.net [216.148.227.202]
Trace complete.
 
Recognized Contributor
mustang46
Posts: 158
Registered: ‎10-04-2003

Re: comcast outage in MICHIGAN ?

[ Edited ]
yeah...its gettin worse...pages load very slowly...if at all...
 
 
 
Last Result:
Download Speed: 388 kbps (48.5 KB/sec transfer rate)
Upload Speed: 1026 kbps (128.3 KB/sec transfer rate)
 
 
 

Message Edited by mustang46 on 03-18-200701:36 PM

Contributor
Posts: 12
Registered: ‎01-11-2007

Re: comcast outage in MICHIGAN ?

Its ATT thats for sure. The Tech I talked to said he has gotten like 4 calls already on this, so I have to wait for A tech to come out on Tuesday and I am sure it will solve nothing, Time to go back to WOW..
Connection Expert
EG
Posts: 43,085
Registered: ‎12-24-2003

Re: comcast outage in MICHIGAN ?

>>"Its ATT thats for sure."
 
 
It may also be the peering between Comcast and ATT...
Contributor
Posts: 12
Registered: ‎01-11-2007

Re: comcast outage in MICHIGAN ?

>>"Its ATT thats for sure."
 
 
It may also be the peering between Comcast and ATT...
 
 
 
Regardless of who it is, I pay 70 bucks per month for this **bleep** to happen all the time, and nobody having answers, I left a stable ISP for more speed, but Im about to end it..
Connection Expert
EG
Posts: 43,085
Registered: ‎12-24-2003

Re: comcast outage in MICHIGAN ?

>>" left a stable ISP for more speed, but Im about to end it.."
 
 
 
 
That is your choice and the best of luck to you with whatever choice you make.
 
And I'm not implying that you have, but to all readers of these fora. Please try to avoid flaming your friendly (non Comcast employee) messenger :smileyhappy:
Contributor
Posts: 12
Registered: ‎01-11-2007

Re: comcast outage in MICHIGAN ?

I'm not flaming you for one, and another thing I didn't ask for a messenger. COmcast needs to come here and tell us what the problem is. BETTER YET, get it FIXED!!!
Connection Expert
EG
Posts: 43,085
Registered: ‎12-24-2003

Re: comcast outage in MICHIGAN ?

>>"and another thing I didn't ask for a messenger.
 
 
I don't post exclusively for the benefit of you..... Someone else may appreciate any information obtainable. Isn't that what a resource is for ??
 
Sarcasm will get you nowhere, and ignorance can be bliss.
 
Over and out :smileyhappy: 
Contributor
Posts: 12
Registered: ‎01-11-2007

Re: comcast outage in MICHIGAN ?

Thanks almighty one..
Contributor
Posts: 11
Registered: ‎06-11-2006

Re: comcast outage in MICHIGAN ?

NOW this is why comcast tech support is not good  they never tell you the truth  AND that would save ALOT of time on there part and ours  after talking to them they set up a tech call to come over to house  and check it all out  that is a waste of time  now that we know a  fiber cable was CUT http://www.dslreports.com/forum/remark,18023930  and comcast only tells us when it has been FIXED  here http://www.dslreports.com/forum/remark,18023999 
 
thanks tech support
 
Contributor
Posts: 12
Registered: ‎01-11-2007

Re: comcast outage in MICHIGAN ?

Exactly the reason I am going back to WOW tuesday, already set up and ready to..Not quite as fast, but definately more stable..Im tired of this up and down **bleep**..HEY COMCAST COME beg me back one more time at my door, I dare you!!!!
Connection Expert
EG
Posts: 43,085
Registered: ‎12-24-2003

Re: comcast outage in MICHIGAN ?

[ Edited ]
N.M.

Message Edited by EG on 03-18-2007 08:51 PM

Contributor
Posts: 10
Registered: ‎02-24-2007

Re: comcast outage in MICHIGAN ?

[ Edited ]
I could get used to this speed it's been the best all day too!!!!
http://www.speedtest.net/result/101128885.png

 

Message Edited by Stewie316 on 03-18-200707:11 PM

Connection Expert
EG
Posts: 43,085
Registered: ‎12-24-2003

Re: comcast outage in MICHIGAN ?

[ Edited ]
Although it is nice, but F.W.I.W., that is not likely a sustained throughput.... That is likely just the effects of both the download, and the upload Powerboost feature that you are seeing.

Message Edited by EG on 03-18-2007 10:43 PM

Contributor
Posts: 10
Registered: ‎02-24-2007

Re: comcast outage in MICHIGAN ?

I could get used to the Upload speed really fast because i just ordered a T1 line a few weeks ago....
Connection Expert
EG
Posts: 43,085
Registered: ‎12-24-2003

Re: comcast outage in MICHIGAN ?

With a T1 line, one can typically expect a symmetrical throughput of around 1.5 Mbps. The reliability of the connection is typically outstanding.
 
If one weighs the pros and cons between a cable broadband connection and a T1 connection, and is willing to pay big bucks, go for it.