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Visitor
Posts: 1
Registered: ‎03-28-2009

port numbers

hello,

 

i am usually problem free but this one has me snuffled. i have just set up comcast phone after using vonage for most of four years. i can not send or recieve mail. my internet connection ip number reverts to169.xxx.xxx.xxx

i need pop3 port number and smtp port number.

 

someone please help

Fred

Email Expert
JR071702
Posts: 6,888
Registered: ‎03-10-2004

Re: port numbers

Please refer to the e-mail client settings detailed in this post and adjust your settings as necessary.

JR

Regular Problem Solver
cjortega
Posts: 953
Registered: ‎07-02-2003

Re: port numbers

 


fredabel wrote:

hello,

 

i am usually problem free but this one has me snuffled. i have just set up comcast phone after using vonage for most of four years. i can not send or recieve mail. my internet connection ip number reverts to169.xxx.xxx.xxx

i need pop3 port number and smtp port number.

 

someone please help

Fred


 

Your problem is not with the email function, but rather with the lack of a proper internet connection.

 

Describe your system, modem(s), router, etc, and one of the experts will be able to help you trouble shoot the problem.

 

 

--
Claude
Service Expert
Queen-Evie
Posts: 14,021
Registered: ‎02-04-2004

Re: port numbers

[ Edited ]

IP addresses that start with 169. indicate you have an invalid IP address. I found this out 2 weeks ago when I was dealing with a router issue.

 

Read THIS ARTICLE:How to change a 169 IP Address, Try the steps to see if you can resolve your issue.

 

Please post back with the results. If it doesn't work, a connection expert can assist you further.

 

 



 


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Connection Expert
EG
Posts: 42,181
Registered: ‎12-24-2003

Re: port numbers

[ Edited ]

Reset the modem using the recessed reset button on the rear. You'll need something like a pen or a bent paper clip. Depress and hold the button in until the indicator lights begin to flicker, then release. Any joy now ?