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New Visitor
Posts: 3
Registered: ‎10-19-2007

skipping letters when typing

Everytime im online and try to type its skipping every few letters. Only online.

Connection Expert
JamesR
Posts: 6,428
Registered: ‎09-29-2007

Re: skipping letters when typing


esuppin wrote:

Everytime im online and try to type its skipping every few letters. Only online.


 

I see no skips in your message above.

Can you tell us a little more about the failure mode.

What program are you using when it skips?

 

Email Expert
CCCarole
Posts: 28,883
Registered: ‎05-21-2006

Re: skipping letters when typing

Maybe include which browser/Version too?



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.




Official Employee
charvey
Posts: 1,662
Registered: ‎07-09-2008

Re: skipping letters when typing

 


esuppin wrote:

Everytime im online and try to type its skipping every few letters. Only online.


Consider that you might have a keylogger virus (or a bad keyboard), and run some online security scans.

 

New Visitor
Posts: 3
Registered: ‎10-19-2007

Re: skipping letters when typing

It only happens when Im online. I have vista.

And I have corrected the typing. Thats why you dont see the skips.

It cant be the keyboard since it only happens when Im online.

Currently using Norton and nothing comes up in the scans.........

New Visitor
Posts: 3
Registered: ‎10-19-2007

Re: skipping letters when typing

How do I run online security scans?

Contributor
Posts: 6
Registered: ‎10-08-2007

Re: skipping letters when typing

[ Edited ]

OMG  me too!  Its so frustrating. It skips back. I had my son stand behind me and watch me type to see if perhaps I was accidently hitting two keys at once or dragging soemthing on the mouse?? No -it is simply a random thing. Have you got any advice> I wasnt thinking its comcast i was thinking my keyboard??:smileysad:

I have ran scans and have dont use the comcast anti-virus as I think it slows the computer down. I have windows 7 & I use AVG anti-virus and no threats.  I also have a connection thats way too slow which is how I came accross your post.