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Posted by
Contributor
Member Since: ‎12-15-2012
Posts: 6
Accepted Solution

touchstone modem address

I have a Touchstone telephony modem and am trying to tweak some setting but I dont know the address or name and password to it.

Posted by
Connection Expert
Member Since: ‎12-24-2003
Posts: 45,822

Re: touchstone modem address

What is the exact model number of the Arris / Touchstone device ?

Posted by
Contributor
Member Since: ‎12-15-2012
Posts: 6

Re: touchstone modem address

tm402p/110

Posted by
Connection Expert
Member Since: ‎12-24-2003
Posts: 45,822

Re: touchstone modem address

That is a straight cable modem / bridge. There really isn't anything that is user configurable / "tweakable" in the user interface. If you want to look around in it the access address is http://192.168.100.1

Posted by
Contributor
Member Since: ‎12-15-2012
Posts: 6

Re: touchstone modem address

yea that doesnt load I read somewhere else that it has to be done by a tech.

Posted by
Connection Expert
Member Since: ‎12-24-2003
Posts: 45,822

Re: touchstone modem address

O/k. I forgot to mention it, sorry. There is a current known firmware issue with that device that blocks out access to the U.I. that they are suppossedly working on with Arris.

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