Basic Internet Connectivity And Modem Help

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Contributor
Contributor
Posts: 13
Registered: ‎05-13-2007

want to be opeted out of dns helper

‎11-22-2009 10:03 PM

i tried via my account but there is nothing available for my device. it is not listed. can osmeone do this manually for me.
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Official Employee
ComcastChrisGr
Posts: 329
Registered: ‎07-10-2008

Re: want to be opeted out of dns helper

‎11-22-2009 10:52 PM

davidros11 wrote:
i tried via my account but there is nothing available for my device. it is not listed. can osmeone do this manually for me.

There is an issue with opt-out for MTA devices and I will make sure you get opted out manually.  This should be processed by tomorrow.  You can also use the DNS servers listed here in case you don't want to manage domain helper through your account:

 

http://dns.comcast.net/dns-ip-addresses2.php

 

Thanks

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Official Employee
ComcastChrisGr
Posts: 329
Registered: ‎07-10-2008

Re: want to be opeted out of dns helper

‎11-23-2009 07:12 AM

You have been opted out.  Please reset your computer and/or router and you should receive the opted out DNS servers.

 

Thanks

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