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New Visitor
lizhiwang
Posts: 1
Registered: ‎05-02-2012

Are you kidding me??

I went to the ComCast office. and I ordered a service which cost me $33 bucks every month.

 

 

Can you tell me what is these bill? and How I can quit them? I just want Internet connection.:

 

 

D3 Voice Equipment 04/14 - 05/13 7.00

 

HSI National Sik Charge 04/14 15.00
Kit

 

 

These two entries are monthly paid???Or just one time thing?

 

 

How I can quit them?!!

Official Employee
ComcastNick
Posts: 1,001
Registered: ‎12-13-2011

Re: Are you kidding me??

Well, the D3 Voice Equipment for $7 is the modem lease fee.  That is a monthly charge, depending on your area, you can purchase your own eMTA modem and return the Comcast modem and avoid that charge.

 

The HSI SIK charge is a one time charge for the kit that you were given, including the cables to install everything.  That charge also varies depending on your area, I am not sure what in your area it includes, but if you contact the billing department at 1-800-Comcast, they can give you more detailed information.

Comcast Nick
APSC Supervisor
Connection Expert
EG
Posts: 40,136
Registered: ‎12-24-2003

Re: Are you kidding me??

Quote;

 

"I just want Internet connection"

New Visitor
Tiesel
Posts: 1
Registered: ‎04-16-2013

Re: Are you kidding me??

Are these 1 time charges?

HSI NATIONAL SIK CHARGE   $15.00

VIDEO SIK INSTALL KIT   $15.00