10-19-2011 10:54 AM
Does comcast offer bill pay extensions? I called customer support and the lady transfered me to a different department and the line said, "due to high call volume they could not take my call at this time", and hung up on me. So I want to know if they even offer this before i try and call back.
10-19-2011 09:27 PM
Good question. My bill is due on the 20th, I called to ask for an extension until the 21st. Well, around 11:00A.M. on the 19th, my service was disconnected. The guy told me as long as I paid the bill by the 20th I would be alright. Well, they didn't even give me a chance
10-19-2011 10:06 PM
wllmsmry, did you have a past due balance?
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