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Contributor
Posts: 6
Registered: ‎07-26-2004

Bill went up.

I received my bill in the mail and It went up 35 dollars. I was not on any special offer. My special offer expired years ago. I called Comcast and was told they would give me a special for a year. After their offer I still pay more than I used to. I'm going to take my stuff back to the local office right after the holidays.

Silver Problem Solver
andyross
Posts: 3,528
Registered: ‎10-17-2003

Re: Bill went up.

Compare your previous bill with your current one. What changed? If you had any special promo's, they are typically listed.

Silver Problem Solver
commanguy
Posts: 5,377
Registered: ‎01-11-2010

Re: Bill went up.

They have also been adding channels to the lineups. That could account for the increase.

Bronze Star Contributor
Posts: 131
Registered: ‎12-12-2009

Re: Bill went up.

They probably raised your rates starting 1/1/11, they did where I live. If they did, you should have gotten a new rate sheet in the mail.

 

Take a look at the top left corner of your bill, my bill says,

 

News from Comcast

 

New rates effective with this bill for Comcast services.

 

Email Expert
CCCarole
Posts: 28,883
Registered: ‎05-21-2006

Re: Bill went up.

The look of the bill itself does differ too, in different areas of the country.  You could also look for

Important Account Information on previous bills.

CC



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