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Contributor
merchant021
Posts: 8
Registered: ‎12-13-2011

Billing issues bill jumps from $29.99 to $59.99 the next month

My bill jumped from $29.99 to $59.99   .. This is a huge increase and i just cant afford to continue with this price ... 

Let me know when does my billing cycle end so i can get DSL Installed 

This is unacceptable 

New Visitor
MaxAllen
Posts: 1
Registered: ‎05-20-2012

Re: Billing issues bill jumps from $29.99 to $59.99 the next month

Ours jumped from 76.95 to 161.54, guess whos taking their equipment back tomorrow morning before the new cycle begins?

Visitor
reloproperty
Posts: 1
Registered: ‎05-25-2010

Re: Billing issues bill jumps from $29.99 to $59.99 the next month

So why did my bill jump from $29.99 to $59.99?  If you can't put me back on your promotion package I am going to go with another company.  In the past I had over 20 properties with your company.  This is totally unacceptable and I can't afford to continue paying those high amounts.  Don't think you want to lose me as a customer.  

Silver Problem Solver
rog286713
Posts: 14,000
Registered: ‎06-17-2008

Re: Billing issues bill jumps from $29.99 to $59.99 the next month

this is mostly a user to user forum.  No one here can assist you with that.  You need to call comcast and try to get back into a promotion or ask them if there is anyway you can lower your bill.  One thing you can do is take your last bill and compare it to the new higher bill and see what changed.