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Posted by
New Visitor
Member Since: ‎04-30-2012
Posts: 2

Charge of $50 for a technician to fix a problem that is Comcast's fault?!?!?

Can someone please explain to me how they can charge you to have a technician come out and fix my cable when it is COMCAST's fault??!?!?!?

Posted by
New Visitor
Member Since: ‎04-30-2012
Posts: 3

Re: Charge of $50 for a technician to fix a problem that is Comcast's fault?!?!?

Please be a little more specific please. What EXACTLY did Comcast do when they arrived??

Posted by
Silver Problem Solver
Member Since: ‎06-17-2008
Posts: 13,999

Re: Charge of $50 for a technician to fix a problem that is Comcast's fault?!?!?

A long time ago calls were free.  then it went to if the problem is in your home its your responsibity as you own your wiring.  Now it seems like if they roll a truck they charge.  i will try to get some clarification on this.