New Visitor
Posts: 1
Registered: ‎10-16-2013

Do I pay before installation?

I just ordered new internet service and my installation is scheduled for next week.  Donʻt I need to pay for the first month before installation?  Anybody know how I do that?

Official Employee
Posts: 1,352
Registered: ‎12-13-2011

Re: Do I pay before installation?

Installation charges will show up on your first monthly bill.

The only times you would have to pay prior to an installation is if a deposit was required, or if you were restarting an account that was disconnected due to non-payment.

Comcast Nick
Supervisor, Ann Arbor
Escalations and Help Desk