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New Visitor
jssgee
Posts: 2
Registered: ‎03-29-2012

Does comcast charge late fees for being 1 or 2 weeks late on payment

My monthly iunternet bill is due today, but I am unable to pay it on time this month. I'm wondering if anyone knows if Comcast charges late fees if you're only 1 or 2 weeks late? I use to have Century link and they would always let me pay every two months and never charged a late fee. Just wondering if Comcast might be the same way with internet bills?

New Visitor
donsolo121086
Posts: 1
Registered: ‎03-29-2012

Re: Does comcast charge late fees for being 1 or 2 weeks late on payment

Generally speaking 1 or 2 weeks late is fine Comcast understands things happen in life and people cannot always pay the bill exactly on time, usually you have at least 30 days before they even think of appling a late fee to the account usually its a little longer before they do but the thought comes to mind on day 30 of being late.  Hope this helps.

Gold Problem Solver
BruceW
Posts: 7,888
Registered: ‎12-03-2007

Re: Does comcast charge late fees for being 1 or 2 weeks late on payment

[ Edited ]

jssgee wrote: ... I'm wondering if anyone knows if Comcast charges late fees if you're only 1 or 2 weeks late? ...

My latest bill contains this note:


An administrative late fee of $7.95 will be assessed on accounts not paid within 38 days of the Billing Date of the invoice, and additional late fee will be assessed day 68 of the billing cycle.

For me, 38 days past the Billing Date is about 10 days after the Due Date.

Service Expert
Queen-Evie
Posts: 14,285
Registered: ‎02-04-2004

Re: Does comcast charge late fees for being 1 or 2 weeks late on payment

My bill has this. As long as the bill is paid by or on the 10th there is no late fee.

 

Comcast late fee.PNG



 


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This is done to protect customers and for assurance that they are dealing with a Comcast employee.
Non-Authorized Employees are allowed to post but cannot state they are employees nor can they allude to being employees.

Email Expert
CCCarole
Posts: 28,918
Registered: ‎05-21-2006

Re: Does comcast charge late fees for being 1 or 2 weeks late on payment

From the Residential Terms of Service: http://www.comcast.com/Corporate/Customers/Policies/SubscriberAgreement.html

 

f. Our Remedies if You Pay Late or Fail to Pay  1.Late or Non-Payments: You may be billed fees, charges, and assessments related to late or non-payments if for any reason (a) Comcast does not receive payment for the Services by the payment due date or (b) you pay less than the full amount due for the Services. YOU WILL BE ASSESSED A LATE FEE OF 10% PER MONTH FOR ANY PAYMENT AMOUNT THAT HAS NOT BEEN PAID IN FULL AFTER 45 DAYS FROM THE DATE THE INVOICE WAS SENT. No more than three (3) monthly late fees will be imposed for any single payment amount that is past due, regardless of the period during which the payment remains past due.

 

 

 



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New Visitor
cleaveland6904
Posts: 1
Registered: ‎05-21-2013

Re: Does comcast charge late fees for being 1 or 2 weeks late on payment

Every time I'm one or two weeks like Comcast charges me $9.95.
New Visitor
lgebaroff
Posts: 2
Registered: ‎12-21-2014

Re: Does comcast charge late fees for being 1 or 2 weeks late on payment

Comcast will charge a late fee if you are 5 minutes late with you payment East Coast time. In other words, if your bill is due by the end of the business day at 5:00 and  you live in the Pacific Coast and pay your bill at 3:39, Pacific Coast Time, they will charge you a $40 late fee.

I didn't get it in time because I have a very exhausting work schedule and didn't have mt alert set to pay it a day earlier. I had the money, I was just too tired. I paid it before end of business on my coast.  I don't live by their clock!

So sorry to tell you this, Comcast is lying to you if they say they won't charge you a late fee. They'll do it in a heartbeat if you're 5 minutes late!