07-29-2012 09:32 AM
07-29-2012 10:40 AM - edited 07-29-2012 10:56 AM
Don't waist your time with the useless on line chat.
This should tell you what you need to do for your pin.
If that does not help then do this:
You can send an email to the We Can Help Team (all what they do is pass the buck to a regional manager):
Include: account holder's name, service address, account number, daytime phone, description of the problem.
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