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Contributor
kimnz
Posts: 7
Registered: ‎08-18-2012

Failed Video Sik?????

What does "Failed Video Sik" mean on my bill under Other Charges?

Cable Expert
JayInAlg
Posts: 11,529
Registered: ‎03-02-2007

Re: Failed Video Sik?????

Most likely your self install failed and they needed to send out a tech to get you connected.  That would be charge to send out the tech.

 

If  you did a self install and it was successful, then that charge would be in error and you are due credit for that.

Contributor
kimnz
Posts: 7
Registered: ‎08-18-2012

Re: Failed Video Sik?????

Thanks