11-25-2011 01:17 PM
Hi; Last month I received in the mail a xfinity-comcast promotion and signed up for service under what I was led to believe it was $39.95 per month for internet and voice service only, I received my first bill in the amount of $140.58 and looking at my account now online comcast-xfinity is charging me more than $220.00! I do not understand as to why it is so high since I did not have a required "pin number" to be able to see all of those charges online, if it is going to be this deceptive way I definitely want to cancel this account immediately since it has not pass over my 30 day period. please contact me at (615)915-4982.
11-25-2011 01:27 PM
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39.99 for voice and internet is ridiculously cheap. I just went to comcast.com and could not find anything near that price for those services. So did you call comcast and they told you that was a good promo? Your first bill will always be slightly higher than your normal bill as your paying a month in advance but thats a lot more. Comcast probably signed you up for the wrong promo. you need to call them no one here can access your billing info.
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