03-09-2012 12:09 PM
I paid my bill online March 2nd and it still has not come out of my account. It shows paid but it has never taken this long. I can never get through on the phone! Almost as hard as getting On Demand to work..
04-15-2012 09:24 AM
I've had the same problem for months...I've talked to "support"...absolutely no help at all! I don't believe even COMCAST knows the problem...this started happening after the switch to Xfinity.
04-15-2012 09:47 AM
I tried to pay online last night and received an error message, also advising me not to try again or I might be double charged. I was instructed to call support but have not as yet. First time I've had this problem.
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