Reply
New Visitor
Posts: 4
Registered: ‎08-24-2009

Re: Continued Billing Errors

My bill is all screwed up as well and i cannot get it resolved ...signed up for a 69 dollar a month package and got hit with a 245 dollar bill after 1 month witrh wierd PPV one time ussage charges as well as well as a bunch of one time fees. Comcast Sucks

 

Email Expert
CCCarole
Posts: 24,311
Registered: ‎05-21-2006

Re: Continued Billing Errors


bigjohnmiska wrote:

My bill is all screwed up as well and i cannot get it resolved ...signed up for a 69 dollar a month package and got hit with a 245 dollar bill after 1 month witrh wierd PPV one time ussage charges as well as well as a bunch of one time fees. Comcast Sucks

 


You can send an email to the We Can Help Comcast Team.

 

We_can_help@cable.comcast.com

 

.Please include all of the following in your email:

Service address

The full name on your account

Home phone number & an alternate number where you can be reached if possible

Your Comcast Account number

A link to this Thread

A detailed description of the problems

 



Need Email Help? Please post the following information in your post.
Do you use XfinityConnect? The Full or Lite version?
Do you use an email client? Which one? (Eg; Windows Live mail, Outlook, a smartphone etc.)
Which browser/version do you use? And- have you cleared your browser cache?
Which operating system? XP, Vista, Windows 7, Mac OS X
Details of the problem you are having.